Practice Better Business Seminars are now available for
the Plumbing and Heating Trades
Itinerary for the seminars:
Personal Goal Setting
Professional Goal Setting
Employee Expectations
Employer Expectations
Customer Expectations
Greeting the Customer
Information Gathering Time
Service Agreements
Inspections
Pricing
Presentation of Solutions
Presentation of Preventive Measures
Sales Training
How to Receive Additional Sales
Why Objections Occur
How to Help Guide Your Clients who have objections
How to Ask for the Sale
Relationship Building
Building Rapport
Maintaining Trust with Clients